FREQUENTLY ASKED QUESTIONS
Sale and Clearance items are final and are not eligible for a refund or exchange.
Our team fulfills orders within 1-3 days. Once your package has been fulfilled it will be shipped and you will receive a confirmation email and a tracking number.
Typically $8-10 in the US Shipping is free when you spend over $150!
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For best results, we recommend to hand wash all swimwear in cold water for delicate washing. Let your swimwear soak in the sink with cold water and a capful of detergent for about 20 minutes. Then rinse the remaining soap from the suit with cold water until there are no more suds. To dry, gently press down on the suit against a towel and hang to dry fully. Try not to squeeze or wring the excess water out as this can cause damage to the shape. If necessary, you can also wash your swimwear in a personal washing machine (avoid use of industrial machines or a laundromat). Wash on a delicate cycle with cold water only in a lingerie bag. Never wash or dry on high heat! This will damage the fabric of the swimwear.
Please allow up to 2 weeks for us to receive your items. Once it is received, you will get an email that your refund is being processed. Once the refund is processed, it will take 5-7 business days to be completed.
If your items were damaged when you receive them, you can return them. Please refer to the return policy for more information.
Orders that have been processed are final and we cannot retroactively apply discounts. But the great news is you can use your code for your next order!
Yes! We ship internationally. However, the shipping rate may vary based on the location. After checkout, you will see a more detailed description of the shipping costs for your location.
Once you have placed your order, you will receive a confirmation email containing the tracking number along with the details of your order. Chick here to visit the tracking website to track your order. Simply enter your waybill tracking ID in the field.(would you be able to do this?)